Erin Hart · “Heart”
Kind, patient and organized. Erin worked her way from warehouse receiving through night dispatch to fleet operations. She connects the details, asks useful questions and believes the best plan is one that works for the driver.
Included in the base experience
Plan the route, add stops and ask your dispatcher to guide you. Navigation brings a full set of route controls together with voice commands—and follows your setup from the desktop to a phone or tablet.
Meet your two dispatchers: Erin Hart, known as Heart on the radio, and Michael Mercer. Each brings a distinct personality to your drive in ATS or ETS2.
Kind, patient and organized. Erin worked her way from warehouse receiving through night dispatch to fleet operations. She connects the details, asks useful questions and believes the best plan is one that works for the driver.
Calm, practical and quietly funny. Michael spent nearly three decades driving regional and long-haul freight before moving to dispatch. He brings a driver’s perspective, straightforward answers and a reassuring presence on a long run.
Ask either dispatcher to find fuel, rest stops, service or scales and set a route with your voice. Check your next turn, return to your delivery, or ask about cargo, arrival time, fuel range and available truck readings—all using your game and navigation data.
Choose the personality you enjoy hearing. Both offer the same supported driving questions and navigation commands.
Build a route with intermediate stops instead of navigating to just one destination.
Use Navigate here when you want the selected location to become your destination.
Voice recognition connects the dispatcher directly to navigation. Find a supported stop, ask to go there and follow the route in The Dispatcher.
You can also ask for your next turn or say “End navigation” to stop guidance.
Pop out the map as a separate window or choose a phone-shaped or tablet-shaped software overlay. Position it over the game so your route stays in view.
Your physical devices can show the companion dashboard too. Keep the game on your main screen and put navigation beside your wheel.
The software overlays sit over the game on your computer. The companion views run on the real phone or tablet you already own.
The Dispatcher calculates its own routes; it does not change the game’s GPS route. Navigation requires supported map data for the active game and map setup. Physical devices are not included.